The Idiosyncrasies
And as if the UI and navigation complexities were not enough, some of the Domain Providers have very specific idiosyncrasies to complicate the matters further. A case in point is Verio Hosting.
- The Extra "L": While entering the CNAME Records in their Control Panel, you can not enter the server specified by Google i.e. ghs.google.com. Instead, you have to enter ghs.l.google.com. For example, if you want to set up CNAME Record for mail.yourdomain.com, you have to point to ghs.l.google.com. Verio disallows CNAMEs that point to another CNAME and apparently ghs.google.com is a CNAME that points to ghs.l.google.com. Hat tip to Davidjz for this tip.
- The Trailing Dot: And when you enter the CNAME 'Points To' server, you mst end it with a DOT character. So it must be ghs.l.google.com{dot}. If you forget this dot, Verio appends ".yourdomain.com" to the server name. You don't want that.
- MX Records Have Dot As Well: The trailing dot is required not only with the CNAME entries, each of your MX Records must end with a dot as well. So the correct entry for the first MX Record is aspmx.l.google.com{dot}. Again, if you forget this trailing dot, Verio appends ".yourdomain.com" to the server name. And no, you don't want that either.
As long as these non-standard setup requirements remain for various domain providers, Google would continue to have to depend on service providers like Setup Made Easy to help customers migrate to Google Apps.
By the way, SetupMadeEasy.com has climbed up to rank #3 in the small business section of Google Solutions Marketplace today. We are very proud of this achievement in such a short span of time. We plan to continue to deliver our high class service at reasonable prices in the future and become the number one Google Apps solution provider soon. Amen!
Cheers,
The Easy Team
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